WHO WE ARE
outboundANI is an inventory management platform for outbound call centers to manage, track, and optimize the effectiveness, lifespan, and return, of each individual ANI, the result of which is a decrease in carrier problems, an increase in contact rates and quality of contact, and also a general lift in production and efficiency...
Founded by long time technologists and call center professionals, our solutions aim to solve many long standing and complex industry problems, in a creative, unique, practical, and reliably effective manner...
CEO, Founding Principal
Jason is a long time technologist, with a history of developing disruptive technologies in the realms of ecommerce and marketing, and now in the realm of call center. A programmer at heart, Jason will be on the phone with clients one minute, on stage at a trade show the next, outside practicing Tai Chi the next, and suddenly locked in a room until 3 am writing .Net code the next...
COO, Founding Principal
Fabiano is a long time technologist, with a strong history of building complex CRM solutions, call center and marketing tools, and custom Salesforce applications. An aeronautical engineer from Brazil, Fabiano has built custom solutions for companies like Embraer International, Quinstreet, and a list of others too long to mention here...
Director of Operations and Support
Noah is a long time call center specialist, originally with Touchstar, and then with other dialers including ViciDial, FreeSwitch, and Asterisk. Noah started MyCallCloud, a managed contact center solution built on top of the ViciDial platform, that services dozens of customers in various call center capacities today. A frequent contributer to the Vici open source community, Noah has built a reputation in the industry second to none for his dialer expertise, carrier and customer relationships, and never-wavering dedication to doing things the "right way"...
Director of Sales
Originally with Touchstar, and then with MyCallCloud, Ray is a long time industry veteran who has been helping customers with their contact center solutions since 2005. A steady, smart, easy going guy, Ray is extremely well liked in the space, due to his genuine and caring personality, his dedication to his customers and his product, and his unwavering honesty and integrity. We're lucky to have Ray in our corner...
Director of Analytics
Shad started his call center career with Touchstar. After leaving Touchstar he moved into call center consulting where he assisted businesses across numerous industries and campaign types, and he specialized in report creation, report analysis and implementation of new business rules after analysis. Shad continues to spend time creating and analyzing reports, call center best practices, and process automation. Shad is co-founder of hosted call center platform provider MyCallCloud, and in his free time you will find him playing in the mountains with his family, skiing, camping or mountain biking...
Director of Dialer Operations
outboundANI Advisory Chair
Aside from being our founder's more impressive little brother, Kevin is currently Digital Transformation Officer for Telecom at Google Cloud. In this role, Kevin plays an integral role in helping the largest telecommunications providers in the world through industry-defining transformations, from beginning to end. Kevin holds a Master's of Engineering Management degree from Massachusetts Institute of Technology (MIT), a Masters of Business Administration (MBA) from Indiana University, and a Bachelor's of Engineering degree from University of Florida...
ALAN J ZOLDOS
outboundANI Advisory Member
A long time sales leader, Al is currently President at Upsite Technologies, and is the former National VP of Sales for Corporate Express / Staples Technology Solutions. Al and Jason worked together directly for over a decade, where Al mentored Jason in sales, customer service, and most important, how to never lose sight of one's values in the process. Always and unwaveringly taking the "high road", outboundANI is fortunate to have Al on the team...
outboundANI Advisory Member
A long time trusted friend and colleague, Joe brings a wealth of corporate finance and governance expertise to our board. Formerly VP Finance at ConAgra Foods, VP Finance at Corporate Express, and CFO at Brightstar, Joe's willingness to guide us through this period of rapid growth will help ensure a stable and secure corporate structure for the organization going forward.