WHO WE ARE

outboundANI is an inventory management platform for outbound call centers to manage, track, and optimize the effectiveness, lifespan, and return, of each individual ANI, the result of which is a decrease in carrier problems, an increase in contact rates and quality of contact, and also a general lift in production and efficiency...

Founded by long time technologists and call center professionals, our solutions aim to solve many long standing and complex industry problems, in a creative, unique, practical, and reliably effective manner...

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THE TEAM

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JASON SHATZKAMER

CEO, Founding Principal

Jason is a long time technologist, with a history of developing disruptive technologies in the realms of ecommerce and marketing, and now in the realm of call center. A programmer at heart, Jason will be on the phone with clients one minute, on stage at a trade show the next, outside practicing Tai Chi the next, and suddenly locked in a room until 3 am writing .Net code the next...

FABIANO FEUROSA

COO, Founding Principal

Fabiano is a long time technologist, with a strong history of building complex CRM solutions, call center and marketing tools, and custom Salesforce applications. An aeronautical engineer from Brazil, Fabiano has built custom solutions for companies like Embraer International, Quinstreet, and a list of others too long to mention here...

NOAH SEIS

Director of Operations and Support

Noah is a long time call center specialist, originally with Touchstar, and then with other dialers including ViciDial, FreeSwitch, and Asterisk. Noah started MyCallCloud, a managed contact center solution built on top of the ViciDial platform, that services dozens of customers in various call center capacities today. A frequent contributer to the Vici open source community, Noah has built a reputation in the industry second to none for his dialer expertise, carrier and customer relationships, and never-wavering dedication to doing things the "right way"...

 
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RAYMOND STOVER

Director of Sales

Originally with Touchstar, and then with MyCallCloud, Ray is a long time industry veteran who has been helping customers with their contact center solutions since 2005. A steady, smart, easy going guy, Ray is extremely well liked in the space, due to his genuine and caring personality, his dedication to his customers and his product, and his unwavering honesty and integrity. We're lucky to have Ray in our corner...

SHAD RICHARDS

Director of Analytics

Shad started his call center career with Touchstar. After leaving Touchstar he moved into call center consulting where he assisted businesses across numerous industries and campaign types, and he specialized in report creation, report analysis and implementation of new business rules after analysis. Shad continues to spend time creating and analyzing reports, call center best practices, and process automation. Shad is co-founder of hosted call center platform provider MyCallCloud, and in his free time you will find him playing in the mountains with his family, skiing, camping or mountain biking...

MATT SCOTT

Director of Dialer Operations


 
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KEVIN SHATZKAMER

outboundANI Advisory Chair

Aside from being our founder's more impressive little brother, Kevin is currently Digital Transformation Officer for Telecom at Google Cloud. In this role, Kevin plays an integral role in helping the largest telecommunications providers in the world through industry-defining transformations, from beginning to end. Kevin holds a Master's of Engineering Management degree from Massachusetts Institute of Technology (MIT), a Masters of Business Administration (MBA) from Indiana University, and a Bachelor's of Engineering degree from University of Florida...

ALAN J ZOLDOS

outboundANI Advisory Member

A long time sales leader, Al is currently President at Upsite Technologies, and is the former National VP of Sales for Corporate Express / Staples Technology Solutions. Al and Jason worked together  directly for over a decade, where Al mentored Jason in sales, customer service, and most important, how to never lose sight of one's values in the process. Always and unwaveringly taking the "high road", outboundANI is fortunate to have Al on the team...

JOE KALINOSKI

outboundANI Advisory Member

A long time trusted friend and colleague, Joe brings a wealth of corporate finance and governance expertise to our board. Formerly VP Finance at ConAgra Foods, VP Finance at Corporate Express, and CFO at Brightstar, Joe's willingness to guide us through this period of rapid growth will help ensure a stable and secure corporate structure for the organization going forward.

 

In addition to the above, outboundANI's customer service , implementation, and support teams are second to none - 100% are call center industry veterans of at least a decade. No matter who picks up the phone @ outboundANI when you call, you will be speaking to someone who "gets it"...