WHO WE ARE
outboundANI is an inventory management platform for outbound call centers to manage, track, and optimize the effectiveness, lifespan, and return, of each individual ANI, the result of which is a decrease in carrier problems, an increase in contact rates and quality of contact, and also a general lift in production and efficiency...
Founded by long time technologists and call center professionals, our solutions aim to solve many long standing and complex industry problems, in a creative, unique, practical, and reliably effective manner...
THE TEAM
JASON SHATZKAMER
CEO, Founding Principal
Jason is a long time technologist, with a history of developing disruptive technologies in the realms of ecommerce and marketing, and now in the realm of call center. A programmer at heart, Jason will be on the phone with clients one minute, on stage at a trade show the next, outside practicing Tai Chi the next, and suddenly locked in a room until 3 am writing .Net code the next...
FABIANO FEUROSA
COO, Founding Principal
Fabiano is a long time technologist, with a strong history of building complex CRM solutions, call center and marketing tools, and custom Salesforce applications. An aeronautical engineer from Brazil, Fabiano has built custom solutions for companies like Embraer International, Quinstreet, and a list of others too long to mention here...
SANDY TAFUR
Vice President, Sales
Sandy brings 20 years of Sales and Account Management leadership to outboundANI. After starting off in technical support, Sandy built the Account Management organization at PossibleNOW, and from there, Sandy joined the budding Enterprise Account Management team at Five9, most recently serving as the Regional Director for the EMEA and Southeast account teams. Sandy is fiercely dedicated to her customers' and her team members' success, and thrilled to be a part of outboundANI's success story!
NOAH SEIS
Director of Operations and Support
Noah is a long time call center specialist, originally with Touchstar, and then with other dialers including ViciDial, FreeSwitch, and Asterisk. Noah started MyCallCloud, a managed contact center solution built on top of the ViciDial platform, that services dozens of customers in various call center capacities today. A frequent contributer to the Vici open source community, Noah has built a reputation in the industry second to none for his dialer expertise, carrier and customer relationships, and never-wavering dedication to doing things the "right way"...
SHAD RICHARDS
Director of Analytics
Shad started his call center career with Touchstar. After leaving Touchstar he moved into call center consulting where he assisted businesses across numerous industries and campaign types, and he specialized in report creation, report analysis and implementation of new business rules after analysis. Shad continues to spend time creating and analyzing reports, call center best practices, and process automation. Shad is co-founder of hosted call center platform provider MyCallCloud, and in his free time you will find him playing in the mountains with his family, skiing, camping or mountain biking...
CHAZ LAMERE
Senior Integration and Support Specialist
With over a decade in IT and telecom, Chaz Lamere is a versatile and determined problem solver, with hands on experience ranging from enterprise scale dialer administration, to Python programming, to robotics. He has personally built and managed outbound contact centers running on Five9 and ViciDial. In his role as integration and support specialist, Chaz brings his years of knowledge and experience in outbound dialing to each and every contact center running the outboundANI platform.
KEVIN SHATZKAMER
outboundANI Advisory Chair
Aside from being our founder's more impressive little brother, Kevin is currently Digital Transformation Officer for Telecom at Google Cloud. In this role, Kevin plays an integral role in helping the largest telecommunications providers in the world through industry-defining transformations, from beginning to end. Kevin holds a Master's of Engineering Management degree from Massachusetts Institute of Technology (MIT), a Masters of Business Administration (MBA) from Indiana University, and a Bachelor's of Engineering degree from University of Florida...
ALAN J ZOLDOS
outboundANI Advisory Member
A long time sales leader, Al is currently President at Upsite Technologies, and is the former National VP of Sales for Corporate Express / Staples Technology Solutions. Al and Jason worked together directly for over a decade, where Al mentored Jason in sales, customer service, and most important, how to never lose sight of one's values in the process. Always and unwaveringly taking the "high road", outboundANI is fortunate to have Al on the team...
JOE KALINOSKI
outboundANI Advisory Member
A long time trusted friend and colleague, Joe brings a wealth of corporate finance and governance expertise to our board. Formerly VP Finance at ConAgra Foods, VP Finance at Corporate Express, and CFO at Brightstar, Joe's willingness to guide us through this period of rapid growth will help ensure a stable and secure corporate structure for the organization going forward.