OUTBOUNDANI CORE SERVICES
outboundANI provides a suite of tools for outbound call centers, available for use directly through our proprietary web application, and also via REST API. Here is a sampling of our ever growing set of utilities...
INVENTORY MANAGEMENT
Automatically scan your dialer for proprietary phone numbers - building a complete and detailed ANI inventory - and check their status and track their usage via outboundANI's set of dashboards, reports, and analytics...
DISPOSITION TRACKING
Integrate with your outbound dialer to provide real time snapshots of contact and success rates per outbound ANI and across dialer campaigns...
AUTOMATED ANI ROTATION
outboundANI's machine learning algorithms automatically change out problematic phone numbers to give them time to rest. Improve contact rates immediately across all of your outbound dialer campaigns with outboundANI's revolutionary "getNext" API, maximizing contact down to the individual prospect level...
LEAD MANAGEMENT ENGINE
Proprietary lead management engine to bridge the gap between your web sites and affiliates, and your dialer. Intelligent validation, de-duplication, and integration with your dialer makes for ease of conversion reporting and end to end data source tracking...
DASHBOARDS AND REPORTING
View the health and status of your outbound ANI's in real time. Leverage outboundANI's proprietary recommendation engine to get tips on how best to ensure healthy dialing in all US zip codes and metros...
THIRD PARTY INTEGRATIONS
Take advantage of outboundANI's third party integrations to help detect fraudulent records, known litigators, various national and state do not call lists, and both standard and emergency dialing restrictions in place for any US zip code, area code, or metro...