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We Lift Contact Rates.

outboundANI was developed by the team of veteran call center industry experts and technologists at outboundIQ.  Leveraging our tools and services, customers consistently experience a measurable lift in their contact rates, penetration rates, and output.

Our fully automated, data-driven, results-based engine integrates into your dialer to instruct optimal ANI assignment, both minimizing potential problems on the telephone networks and maximizing contact with every individual prospect in your database.  Paired with supporting services from outboundIQ, including our Phone Number Registration and Dialer Optimization Consulting services, we address the multi-faceted challenges impacting your ability to contact from every possible angle.

Beyond contact rate optimization, outboundIQ's automation features and plug-and-play LMS further streamline your operation and supercharge your outbound effectiveness.

 

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outboundANI

01

Automated ANI Inventory Management

Integrated directly inside your dialer.  Machine Learning algorithms automatically instruct optimal phone numbers *from your owned inventory and respond to outcomes in real time.  Intelligent ANI assignment to every dial maximizes your contact potential.  Zero administration.

03

No More Swaps

Your phone number assets are healed and protected from inside the dialer, while registration services advocate on the outside with carriers. 

 

Your healthy, high performing numbers should not be swapped.

05

Plan for the Future

Review the health and status of your ANIs.  Run planning tools to understand recommended inventory changes on the fly.

02

No More Manual ANI Settings

outboundANI dynamically leverages your entire number inventory to select the optimal ANI on each dial. 

 

You will NEVER have to hard code ANI groups, defaults, map local touch, or set up rotation or rest protocols EVER again.

04

Performance Monitoring

Intraday dashboards of contact and success rates per ANI, per time of day, per location, per agent, and across dialer campaigns, plus disposition stats.  

Historical reports visualize your performance trends over time.

06

Results You can Feel

Higher contact rates, better performance, real ROI

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* outboundANI does not condone or support "rented" or "temporary" ANIs.  We require that customers fully own the phone numbers utilized for our intelligent ANI instruction process and we validate that through our integration.  Further, we do not recommend swapping or changing ANIs as discussed in a recent blog post found here

THE TEAM

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JASON SHATZKAMER

CEO, Founding Principal

Jason is a long time technologist, with a history of developing disruptive technologies in the realms of ecommerce and marketing, and now in the realm of call center. A programmer at heart, Jason will be on the phone with clients one minute, on stage at a trade show the next, outside practicing Tai Chi the next, and suddenly locked in a room until 3 am writing .Net code the next...

FABIANO FEUROSA

COO, Founding Principal

Fabiano is a long time technologist, with a strong history of building complex CRM solutions, call center and marketing tools, and custom Salesforce applications. An aeronautical engineer from Brazil, Fabiano has built custom solutions for companies like Embraer International, Quinstreet, and a list of others too long to mention here...

SANDY TAFUR

Vice President, Sales

Sandy brings over 20 years of contact center technology and sales leadership experience to outboundANI. Sandy built the Account Management organization at PossibleNOW, and from there, joined the budding Enterprise Account Management team at Five9, most recently serving as the Regional Director for the EMEA and Southeast account teams.

Integrated Dialers

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Strategic Partners

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Five9 ISV Partner
Since working with outboundANI, we have seen over a 300% lift in our contact rates in one of the most competitive verticals there is – the mortgage industry.  In addition, we have been able to significantly reduce the amount of leads we purchase, saving us thousands of dollars.  Lastly, due to this solution, the quality of our borrows has significantly increased due to them not be contacted by competitors.   Although skeptical at first, Jason and his team have more than exceeded all my expectations.  This is a game-changing solution for anyone who is trying to get ahold of a lot of people.
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Contact Us

Contact us and find how our services can benefit your company.

866-709-3351

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Who We Are

The brainchild of seasoned technologists and call center professionals, outboundANI and the rest of outboundIQ's suite of solutions were meticulously crafted to tackle some of the most daunting and intricate challenges facing the outbound calling industry.  With a unique, data-driven approach, outboundANI offers reliable and highly effective solutions that address critical issues, thereby creating a significant impact on your business's success.

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